STAINMASTER® carpets are designed for easy care. Regular care and maintenance will keep your carpet looking beautiful.
LEARN MORE ABOUT STAINMASTER CARPET CARE
A Whole New Level of Protection…
Look for the Scotchgard™ Brand label to make sure your carpet is protected with Scotchgard™ protection. This label lets you know that you will be receiving all the benefits that Scotchgard™ Protector’s have to offer.
• Stains will clean up easier – less hassle for you
• Dirt will vacuum up easier
• Your carpet will look good longer because it is protected against tough stains
• Personalized stain-removal assistance from the experts at the Scotchgard™ Service Center
KEEP YOUR CARPET LOOKING BEAUTIFUL
• Use Entrance Mats
Place mats inside and outside entrances to trap oil before it can be tracked into your home. Soil is the greatest threat to your carpet’s appearance.
• Vacuum Regularly
The most important thing you can do for your carpet is to vacuum regularly. Removing dirt particles will reduce abrasion that can dull carpet fibers. Use a vacuum with a beater-bar, which will raise the pile when it removes soil.
• Blot up spills immediately
Immediate attention to spills and spots will make removal easier. Always blot the area being cleaned. Never rub, scrub or use a brush.
• Clean Periodically
Clean your carpet using hot water extraction before it shows traffic patterns. Professional hot water extraction is the preferred method.
EASY 1-2-3 SPOT CLEANING METHOD
Most household spills can be removed using the Easy 1-2-3 Spot Cleaning Method. To start, locate your stain on the chart below and follow the cleaning steps until the stain is removed.
WATER BASED STAINS
For these stains, start with step 1. If the stain remains, proceed with steps 2 and 3.
SPECIAL WATER-BASED STAINS
For these stains, start with step 1. If the stain remains, proceed with step 3. Omit step 2.
GREASY, OIL-BASED STAINS
For these stains, use Goo Gone. Follow directions on package, and then proceed with steps 1, 2 and 3.
* Freeze and remove solid materials before using dry cleaning fluid.
STEPS FOR 1-2-3 SPOT CLEANING METHOD
• Use a spoon or dull knife to remove solid materials.
• For large stains, work from the outside of stain to the center to prevent spreading.
• Blot up liquid spills with a towel or white paper towel.
• Mix a solution of ¼ teaspoon of clear hand dishwashing detergent with 1 cup of water. Stir Gently.
• Apply detergent solution directly to a white cloth. Dampen the carpet fibers in the stained area with a cloth. Avoid saturating the carpet.
• Wipe gently. Turn cloth frequently. Never rub, scrub or use a brush because it may damage carpet fibers.
• If necessary, use your fingertips to work the solution to the base of the stain.
• Wet the stained carpet fibers with clear, lukewarm water to rinse.
• Cover the spot with an absorbent towel or white paper towel and apply pressure to blot.
• Repeat the rinsing and blotting procedures until you are sure all traces of the detergent have been removed.
• If the stain is gone, place an absorbent towel or white paper towel over the area cleaned, and weigh towels down with a heavy, color-fast object, such as a weighted plastic wastebasket.
• Change towels or paper towels until carpet dries.
• If stain remains, proceed to step 2 (for coffee, tea or urine, skip step 2 and proceed to step 3)
• Do not use on coffee, tea or urine stains.
• Mix 2 tablespoons of non-bleaching, non-sudsing household ammonia with 1 cup of lukewarm water.
• Apply ammonia solution, rinse and blot as outlined in Step 1.
• Do not dry with paper towels. Proceed to step 3 to neutralize the ammonia solution.
• Mix 1 cup of white vinegar with 2 cups of water.
• Apply vinegar solution, rinse and blot as outline in step 1.
If this process does not remove the stain, contact the Scotchgard Service Center at 1.800.433.3296 for further assistance.
If is not unusual for stains to sometimes reappear after spot-cleaning. Wicking occurs when a liquid has been spilled on the carpet (usually a large quantity) and cleaning attempts remove only the stain and liquid from the carpet fibers. Liquid still remains in the carpet backing or padding. Through capillary action, the stain can “wick” back up into the carpet fibers. Residual re-soiling occurs if staining substances or cleaning products are left in the carpet and attract soil. These stains are not permanent and typically can be removed by simply repeating the appropriate step-by-step directions listed in steps1-3.
OTHER HELPFUL HINTS
• Avoid overwetting the carpet backing during spot cleaning and rinsing. Blotting to remove excess moisture reduces the occurrence of wicking stains.
• Use a “wet-vac” to extract liquid from the area if possible. Paper toweling placed over the cleaned area and weighted with a color-fast object will help absorb resurfacing stains. Use of fans to decrease the drying time will also help.